Fulfillment is a great convenience for the e-commerce industry, which saves time and costs and significantly improves the logistics of any online shop. Why should you choose InPost Fulfillment? What is this service and what are its benefits? We answer the most frequently asked questions.
1. InPost Fulfillment - what is it?
In simplest terms: InPost Fulfillment means warehousing, confectioning and dispatching, i.e. the handling of your e-commerce orders by a team of a certain logistics operator specialised in these activities. Online shops are handling an increasing number of orders. As a result, they are looking for solutions to streamline shipping and reduce the delivery time of ordered goods. InPost Fulfillment is the answer to these needs - Outsourcing in logistics is an ideal solution for both thriving companies that handle a large volume of orders, as well as for shops that have already taken their first steps in e-commerce, their business and sales have increased, and in order to maintain the pace of this positive development they need the support of a professional fulfillment service. With the InPost Fulfillment service, we take care of all the processes related to order processing, while you focus on your own development, business and building relationships with your customers.
2 What are the benefits of InPost Fulfillment?
The InPost Fulfillment service for e-shops enables products to be quickly taken into stock and made available for sale - the goods go from the manufacturer or supplier directly to the InPost warehouse. Each delivery is carefully verified and the shop owner receives detailed information summarising this stage of the service. InPost's warehouse infrastructure - adapted to the storage of many types of goods - allows full control over the entrusted products.
Online shop owners no longer need to incur investment costs or expand their warehouses and, through InPost Fulfillment, have constant access to the latest technology and solutions. Our approach is customer-oriented - we maintain full transparency of the process through real-time access to information on the status of deliveries, orders and goods in stock.
By entering into a partnership with us, you are choosing to convert fixed costs into variable costs. With InPost Fulfillment, you therefore gain better cost control. Those related to renting warehouse space, investments and hiring employees, especially during peaks, are minimised. The warehousing infrastructure and handling of the peaks is entirely on our side. This reduces order fulfilment and delivery rates, which improves your margins.
3 How does InPost Fulfillment work?
Online shops that work with us as part of the InPost Fulfillment service delegate order processing responsibilities to us. These include:
- storage of goods
- packaging of orders
- shipping
Our process optimisation translates into low shipping costs.
4 What additional services does InPost Fulfillment offer?
We offer a range of additional personalised services, such as handling returns, purchasing packaging at competitive prices, attaching leaflets and promotional material to parcels (sampling), labelling, comprehensive B2B customer service.
As well as doing the logistics for you well and on time, we will also help with the day-to-day running of the business. Just let us know what we can help you with.
5 InPost Fulfillment - for whom?
Whether you are just starting out in e-commerce or already have a very large business, we are ready to provide you with a professional logistics service and help you grow your business.
By outsourcing, parcel distribution will always be carried out to the highest standard. During periods of increased sales, the online shop needs significantly more space to store orders. It is worth considering outsourcing the storage and dispatch of products, which speeds up the whole process considerably and allows the company to grow quietly.
6 How much does InPost Fulfillment cost?
The InPost Fulfillment service is individually priced by us for each customer. The cooperation proposal is always clear and transparent, and each item is clearly described and tailored to the needs of the company.
It is also worth knowing that in the Fulfillment service Our customers pay only for the operations carried out. When the demand for products in the shop increases, the space required for storage and the number of orders we complete also increases. However, if there is less interest in the company's products, the Fulfillment fee similarly decreases.
7. What is the pay-as-you-go model?
We support our partners in the running of their business and work with them on a 'pay-as-you-go' model - this means that we We only charge the cost of the service once it has been provided. It is dependent on the amount of storage space the products occupy and the number of parcels shipped.
8. Cut-off time – co to jest?
Our warehouses are located in the centre of Poland, in the same logistics park where the InPost Central Sorting Plant is located. As a result, orders received by your shop by 8 p.m. are processed immediately and delivered to a parcel machine or to your home the very next day. It is worth knowing that as many as 40% of orders from online shops are placed by customers between 15:00 and 20:00.
The synergy with InPost Paczkomaty and InPost Kurier services is undeniably our competitive advantage.
9 How is the implementation of the InPost Fulfillment service going?
The process of implementing the InPost Fulfillment service actually begins as soon as the commercial terms and conditions are accepted and the contract is signed. It consists of three main elements:
- Analysis - for an exemplary implementation, we want to find out how your business works. We tailor our processes individually to each company and its profile.
- Integration - this is nothing more than communication between your order source and our platform.
- Transport and reception - once you have accepted the implemented solutions, we will plan how and when your products will be delivered to our Fulfillment Centre.
And that's it - we can get started!
10. Where are the Fulfillment depots located?
As part of the InPost Fulfillment service, the customer uses, among other things, InPost's warehouse space. The Fulfillment warehouses are located in the centre of the country, in the vicinity of the main road arteries as well as the Central Sorting Plant and the largest branch in Warsaw.
With such a good location, we are able to reduce shipping times to a minimum while automating the processing of orders and their final picking and posting in the warehouse by a dedicated team of employees.
Warehousing, packaging, shipping - you don't have to do it yourself! Put it in the hands of professionals and grow your business with InPost Fulfillment!
Grow your business with InPost Fulfillment
Storage, packing, shipping – you don’t have to do it yourself! Leave it to the professionals.
Take a minute to leave your contact details and gain more time while reducing costs.
- Lightning-fast delivery
- Cost reduction
- Zero shipping issues
- Peak-season support
- Tailor-made offer
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