Accessibility is important to us

Digital accessibility

We want our websites and app to be designed so that everyone can use them easily, regardless of the type of device and time.
That is why we are constantly working to improve digital accessibility.

  • Readability and comprehensibility

    We use large, simple fonts. We write in understandable language – without difficult words or abbreviations.

  • Contrast

    We ensure adequate contrast between text and background. We also pay attention to the visibility of links, buttons, and graphics.

  • Clear structure

    We design websites and applications with logical and intuitive navigation in mind. We add buttons that allow you to easily navigate to the main content.

  • Screen readers

    We make it easier to use screen readers. We supplement graphics and icons with alternative descriptions that you can listen to.

  • Enlarging content

    Both on the website and in the application, you have full control over the text size without losing readability.

  • Convenient navigation

    The touch elements are the right size, and gestures and keyboard shortcuts allow you to navigate without using the touch screen.

Contact us after
your

We have created various ways to contact us with different needs in mind – so that they are convenient, accessible and comfortable for everyone to use.

Support for various needs

We have created various ways to contact us with different needs in mind – so that to be convenient, accessible and comfortable for everyone to use.

  • For blind and visually impaired people

    High contrast, text enlargement option and screen reader compatibility. We also add descriptions to images and icons.

  • For deaf and hard of hearing people

    Video chat with a Polish Sign Language interpreter, written communication available. We are working on adding subtitles and transcripts to videos.

  • For people with mobility impairments

    Can be used with a keyboard, voice or gestures. Buttons are large and easy to click.

  • For people with cognitive difficulties

    We limit distractions, simplify content, and eliminate flashing elements. Everyone can absorb information at their own pace.

Uczymy się
i rozwijamy

Dostępność to nie jednorazowe zadanie. To proces. Dlatego:

  • szkolimy naszych pracowników i kurierów z inkluzywnej komunikacji,

  • współpracujemy z ekspertami i organizacjami społecznymi,

  • słuchamy użytkowników i testujemy nasze rozwiązania razem z nimi,

  • i najważniejsze - ciągle się uczymy. Nie wszystko jesteśmy w stanie wdrożyć od razu, ale robimy wszystko, by nadążać za zmianami i potrzebami użytkowników.

Do you have a question or idea?

Your opinion really matters – it helps us grow and improve! Contact us in the way that is most convenient for you:

  • Chat

  • Video chat with a Polish Sign Language interpreter

  • Hotline – call
    722 444 000 or 746 600 000

  • Contact form

Thank you for being with us.