The smooth running of a company depends on many factors. One of these is an organised and competent team, focused on cooperation and the desire to build a good image for the organisation. However, many companies do not realise the importance of proper communication with employees. 
The benefits of well-organised communication in a company, are mutual. It is not only the employees who benefit, but also the management. For the former, what counts above all is the efficient circulation of information, thanks to which they can keep abreast of matters relating to their place of employment. For superiors, internal communication allows them to manage their work and monitor its progress.
Why is good internal communication so important?
With well-functioning internal communication, the "deaf phone" effect can be avoided. This refers to the duplication of incorrect or partially modified information, with employees having to pass messages on to each other independently. In addition, direct communication from managers has an impact on work efficiency - each employee is assigned responsibilities so that they can focus on their work.
Organised internal communication also influences decisions within the company, improving the decision-making process and providing an opportunity to consider the pros and cons of a particular solution. It is also a form of controlling what is currently happening in the company and the attitude of employees to their place of employment. The biggest advantage, however, is the building of relationships with superiors and colleagues, which significantly improves the functioning of the company. 
Most common mistakes
Despite its many advantages, companies very often underestimate internal communication and forget the benefits of organising it. It should therefore be pointed out that any mistakes made in this area are the responsibility of the company owner.
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Superficial communication
The most commonly reproduced mistake turns out to be the communication of negligible information to employees. This means that the supervisor communicates with the employees, but this communication is exclusively one-sided. It usually consists of issuing orders, often without even direct contact with the team.
This situation not only makes employees uncomfortable, but also causes a lot of misunderstandings, which translates into poorer performance. Often, such behaviour also affects the employees' perception of the manager - after a while they begin to lose respect for him or her. A good manager should avoid such situations by communicating everything straightforwardly and leaving time for any questions or requests.
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Lack of media
Another mistake companies make is not having the right tools to communicate information to employees. In many cases, it is no longer enough to post a message on the notice board located in the head office. Nowadays, electronic communication, i.e. a company communicator or e-mail, is becoming indispensable.
The supervisor should be in constant contact with his or her team, overseeing their activities and ready to provide the necessary information at any time. Thanks to online solutions, his or her presence - albeit virtual - can be felt at all times.
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Chaos and haste
Haste is not good for the circulation of information. This is usually when most mistakes are made and then passed on to the next person. Such a situation can be very dangerous, with unpleasant consequences for the supervisor. Therefore, the best solution is to establish a fixed time, even in the form of a weekly or even daily meeting, when current company matters will be dealt with.
If it is not possible for the company to organise meetings, the manager sends the necessary information by e-mail on fixed days. It is important that these activities are not accompanied by a rush due to pressing obligations.
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No interaction with the supervisor
Every employee should have the opportunity to meet with their manager to discuss any issues that are bothering them. The lack of such interaction sometimes results in unresolved problems, the consequence of which can be a negative attitude of the team towards the boss. Therefore, it is the supervisor's responsibility to find time to talk to his or her employees.
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Conversations in front of colleagues
Some issues that need to be discussed within the company are extremely sensitive - especially when they concern mistakes made by a particular employee or problems related to his or her personal life. Such topics should not be discussed 'in the forum', as this can have a negative impact on the employee's wellbeing. The conversation should take place in the manager's office, behind closed doors.
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Unprofessional conduct
There is no denying that sometimes nervous situations arise in companies. When this happens, the most common mistake is to behave unprofessionally. Both employer and employee must not let themselves be carried away by negative emotions. Nervousness can lead to shouting and even vulgarity, which is unacceptable in the workplace. Therefore, messages should not be communicated under the influence of strong agitation.
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