Service break on 19 October 2025 between 1:00 a.m. and 5:00 a.m.
16 October 2025
In order to ensure the security and reliability of our IT systems, we will be carrying out scheduled maintenance work on our servers on 19 October between 1:00 and 5:00 (CEST).
The maintenance break will affect all our IT systems. During this time, our websites and applications will be temporarily unavailable.
The estimated downtime is 4 hours However, we reserve the right to extend the break by a maximum of 1 hour in the event of unforeseen circumstances.
The following will be available:
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Collecting paid parcels from Paczkomat® parcel lockers using a collection code or QR code. You will find them in the e-mail confirming that the parcel has been placed in the parcel locker.
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selecting a parcel locker as a delivery option, including from the list of available devices on the "Find a parcel locker" map
At that time will be unavailable :
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Sending parcels, generating labels and creating shipments sent to Paczkomat® parcel lockers and couriers via the following systems and tools: ShipX, Quick Shipments, Quick Returns, the InPost Mobile app, Parcel Manager, WebTrucker, Global API, APIv2, APIv4, Rest API Quick Returns, API WebTrucker.
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Using: Applications InPost Mobile, InPost Fresh, InPost Pay and the InPost online shop Out Of The Box .
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Remote collection of parcels from Paczkomat® parcel lockers using the InPost Mobile application.
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Using the inpost.pl website.
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The onboarding process for InPost Pay and UniCredit, and the InPost Pay API.
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Sending parcels without labels and handling Quick Returns in Paczkomat® devices.
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Generating return codes for Allegro InPost shipments.
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Sending status notifications SMS, e-mail and push notifications (e.g. collection codes).
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Payment for parcels upon delivery.
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Redirection of parcels , as part of the Dynamic Shipment Redirection option.
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Voice Bot and Chat Bot , designed to serve customers.
We apologise for any inconvenience and thank you for your understanding. 💛
