Quick Returns - find out what you don't already know
Porady
2 September 2024
Online shopping is fast and convenient, and often allows consumers to buy the products they want at better prices. The only disadvantage is that it is not possible to see the chosen goods with one's own eyes before ordering. However, this is no longer a problem - unwanted goods can be sent back expressly using the Quick Returns ! Find out what it is all about.
Consumer's right to return purchased items online - how does it work?
An ordered product does not meet expectations? It happens anyway. Chin up. This is nothing to worry about! Consumer law allows you to return purchased goods within 14 days of receiving the shipment and without having to give a reason.
Exercising this privilege requires the fulfilment of three conditions:
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to return the purchased articles intact - i.e. originally packaged;
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buying products from traders - consumer law does not work when buying from private individuals;
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only return items that the shop accepts for return.
It is also worth knowing that sellers are obliged to inform consumers of their rights within their online service. Otherwise, the return period automatically extends up to 12 months.
What are Rapid Returns?
Online shop customers should get to know our Quick Returns service. This is a considerable convenience that allows you to send back unsuccessful purchases in the blink of an eye via parcel machine InPost .
How do I return a parcel with InPost Mobile?
Returns via the InPost Mobile app not only save time, but also offer maximum convenience. With just a few clicks, you can quickly and seamlessly send back unwanted purchases.
In order to make returns in the InPost Mobile app , you can do this in two ways:
Method 1:
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Once the application opens, click on the 'New shipment' button and then 'Return'.
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Then enter the name of the shop to which you wish to return the parcel in the 'Search for a shop' section. Alternatively, you can select a parcel from your parcel list below.
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Then fill out the return form by providing the required data.
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Expect return code which will appear in the app and on your email.
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Prepare the package by removing the old label and in by writing the return code on the packaging by hand .
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Send a package for return via any Parcel Machine by opening the box remotely or by entering a code. Confirm the posting and you're done!
Method 2 if the parcel was delivered to you from InPost (available not in all shops):
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When the application opens, click on the parcel you wish to return and then "Return".
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Expect return code which will appear in the app and on your email.
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Prepare the package by removing the old label and manually writing the return code on the packaging.
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Send parcel to be returned via any Parcel Machine by opening the box remotely or by entering a code. Confirm the shipment and you're done!
Quick Returns - how do I return a package via the website?
How else can you use Rapid Returns? It's very easy! We have made sure to simplify the whole process as much as possible. After all, returning goods should be as convenient as ordering them.
If you want to make a return via the website, then all you need to do is:
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go to QuickZwroty.co.uk ;
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in the appropriate box search and select a shop where the purchase was made - the point should be on the list;
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fill in the form - There you will enter the type of parcel, the order number, your contact details and the reason for the return;
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you wait for confirmation and code - you will receive an SMS and an e-mail;
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you prepare the parcel for shipping - Be sure to remove the old label and place the new shipping code on the carton;
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send your parcel - you will do so conveniently at a Parcel Machine of your choice, probably located close to where you live or work.
What to do if the shop from which the product was ordered is missing from the list? Use the parcel delivery service InPost Mobile or on the QuickNadania.pl so you can send your return parcel anywhere! 
InPost Fast Returns - the only service of its kind
We would like to point out that InPost Fast Returns does not require an appointment with the couriers for a specific time to collect the parcels and does not involve any additional charges for consumers.
In addition, you do not need to address the parcels you send. You provide all the necessary information on the form. There is no need to print or glue anything. You can write the postage code on the package with a pen.
Our integrated shipment tracking system will keep you up to date with the status of your shipment. This way, you will know if your shipment is being prepared or has been released for delivery.
Fast Returns - cooperation with InPost
Are you a retailer? Do you want to offer your customers the option of sending Fast Returns? Great! You will increase consumer satisfaction and encourage them to shop with you. This can give you spectacular results within a short time of implementing this service.
Contact us at szybkiezwroty.co.uk/business and become a partner! We will explain all the details and answer your questions. We hope to hear from you soon!
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