Parcel in a machine Parcel machine - everything you need to know
Tips
13 June 2025
Sending and receiving parcels is easier than ever. What's more, we don't have to stand in long queues or even wait for a courier - all we have to do is pick up and send parcels via a Paczkomat located in our vicinity. Although self-service machines have already gained incredible popularity, questions often arise: how long does a parcel wait in a Paczkomat machine? How much time do we have to collect it? Let's find out!
Parcel machine - the most popular delivery option
Online shopping has become a permanent feature in the lives of most Poles. Online, we buy everything: books, electronics, toys, home accessories, clothing, footwear and even food. We do not want to pay large sums of money for the delivery of goods and we expect instant delivery - the long wait for the desired products can really throw even the most patient shoppers off balance. This is why Paczkomat InPost is so popular. Sometimes customers of online shops abandon their purchase when there is no option to ship to the InPost machine.
For many consumers, Parcel Post is far superior to courier services. It wins first and foremost by being available 24 hours a day, 7 days a week. The courier delivers parcels during its working hours - during which time many Poles are away from home and are unable to collect their parcels. The price is also important - shipping by Paczkomat is definitely cheaper than a courier service. It is worth knowing that the number of these innovative machines is constantly growing - currently there are already over 22,000 in Poland! They are located not only in major cities, but also in smaller towns and villages. Paczkomat machines can be used by everyone - without limits!
How do I collect my parcel at a Parcel Machine?
Ordering with collection via Parcel Machine is the proverbial piece of cake, but what about collection? How do you go about it? There is no need to worry! There should not be the slightest problem with the service. When shopping online, all you have to do is select the delivery option to the InPost machine of your choice and then enter your phone number, email address.
There are two ways to receive a parcel: remotely from InPost application Mobile or with QR code or a pick-up code. In the case of the first option, we receive a notification in the app that the parcel has been placed in the selected Paczkomat machine. When you go to the machine, all you have to do is select the "Open box" option in InPost Mobile - you don't have to press anything on the device screen. You take out the parcel and you're done! For the second method with a code, the moment the sender sends the parcel you will receive a special email message, as well as a notification in the app. Another one will appear when the parcel is ready for collection. Select the option "Pick up the parcel" and apply the received QR code to the reader. You can also enter your phone number and the collection code received in the notification on the screen. It's really easy!
Paczkomat InPost - how long does a parcel wait?
Picking up a parcel from the machine is no problem, but how long does a parcel wait in a Parcel Machine? From the moment it is inserted by the courier to the machine, you have 48 hours to collect it. What happens if the time has passed and your parcel is still in the machine? Unfortunately, once the time limit has passed, the courier will collect the parcel during his working hours and it will be returned to the sender. If you want to check the current status of your parcel, you can always do so here: https://inpost.pl/en/sledzenie-przesylek. If you have the InPost Mobile app, you will receive a notification when the time for collection is running out. The app will remind you even if you forget!
Can I extend my parcel collection at the Parcel Machine?
If you assume that you will not be able to collect your parcel on time, you need to know that there is an option to extend the collection of your parcel from a Parcel Machine or Parcel Service Point. What should you do? If you have less than 12 hours left to collect (or less than 24 hours for outlets with limited opening hours) and you're sure you won't make it, you can repeatedly gain another 24 hours to go and pick up your parcel.
How do you extend your parcel collection time? Use the option in the InPost Mobile app. If the parcel is still possible to extend, you will see a yellow "Extend" button. Once clicked, select your preferred payment method. Pay for the parcel collection time extension and when the process is complete, you will receive a confirmation about the parcel collection time extension. Your parcel will be waiting for you for an additional 24 hours. Remember, you can extend your parcel collection time before the 48-hour original collection time limit expires. Simple, right?
When shopping online, you don't have to worry about instant and inexpensive delivery - especially if you have the choice of a Parcel Machine delivery option. The operation of these modern machines is extremely simple, and we don't have to wait all day for a courier - just go to a machine in the nearest area while shopping or while returning from work.
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