How do you prepare your online shop for Black Week? Find out the proven ways!

Black Week, the shopping festival

The preparations for Christmas trigger an increased desire to buy in consumers. For this reason, the end of the year becomes a particularly hectic time for the retail industry. Experienced retailers are well aware of the importance of Black Week - the week of sales that symbolically opens the festive shopping season . It is gaining in popularity in Poland and millions of promotion lovers look forward to it every year. Black Week came to us from the United States, where it is a real shopping holiday. At the end of November, prices of many products are reduced by up to 90%, which encourages Americans to look for the best bargains and spend money.

Although Poland has not yet seen such spectacular discounts, e-shops are trying to prepare something special for Black Week. Small discounts are an everyday occurrence and therefore will not attract a large crowd of shoppers. Therefore, it is worth preparing for Black Week by running e-commerce.

During Black Week, customers visit online shops en masse in search of the best deals - a chance to generate a significant increase in sales. Do you run an e-commerce business and want to be well prepared for this shopping frenzy? Make sure your shop is technically and service-friendly. What can you gain by doing so?

• More traffic and increased sales - Black Week is an opportunity to attract record numbers of customers, which translates into increased orders and revenue.

Comprehensive supply

Take care of supplies first. A higher number of customers requires, above all, an efficient service. Stock shortages cause delays in the dispatch of orders. To avoid this, keep a larger stock of goods in stock than usual . Also consider whether you will be able to adequately prepare the products you sell for shipment and finalise transactions without losing control of the e-shop operation. Sometimes it may be necessary to engage additional assistance. The InPost Fulfillment service offers comprehensive logistics support - not only during Black Week! By working with us, you don't have to worry about insufficient storage space.Leave the storage, picking and delivery of your orders to us!

Taking care of technical facilities

Overloaded servers mean delays of up to a few seconds in loading a page, and in turn, these delays mean less interest from shoppers and a drop in revenue. Such setbacks, unfortunately, will discourage even savvy promotion seekers from shopping. As little as a three-second wait is enough for a site visitor to abandon a purchase and move on to a competitor's site.

Technical preparation of the site, start with a proper IT infrastructure. And don't forget the shop's internal system: check that payments work properly and that the connection to the warehouse refreshes on a regular basis. In addition, the website should be responsive The majority of users now use smartphones and shop online. Most users now use smartphones and shop online.

Effective advertising

If you are keen to succeed in the upcoming shopping season, advertising is a must . A well-planned and executed advertising campaign will increase consumer awareness of your online shop's promotions.

Start by putting accurate information on the website, for example in the form of a prominent banner. Social media channels also provide invaluable support in this regard. It is mandatory that you prepare both social media posts and a traditional mailing regarding Black Week promotions.

Honesty with customers

Price hikes and false promotions are not a good strategy. Most consumers shop consciously: they browse the offers available on the market, compare prices, search for additional information. Any fraud on the part of the seller will be quickly spotted and negatively assessed, affecting the image of your online business. Losing the trust of shoppers is one of the worst things that can happen.

Before you make quick decisions, think through your promotion strategy and offer attractive and fair discounts to your users. If, after Black Week, your customers are happy with their purchases and the deals run smoothly, you have the chance to take your business to the next level.

InPost Fulfillment - your partner in handling Black Week orders

Black Week requires e-commerce companies to be fully operationally ready . InPost Fulfillment is a comprehensive service that helps meet the logistical challenges of the busy shopping season: from the storage of goods, to the efficient picking of orders, to the prompt delivery to customers. Thanks to the cooperation with InPost Fulfillment you avoid problems related to limited storage space and the need for additional staff .

Need support in handling your year-end orders? Contact us now via inpost.co.uk/fulfillment and impress your customers with professional service. With the right preparation, your e-store will become the ideal place to shop not only during Black Week, but also during other hot sales seasons.