Have you downloaded the InPost app from the Huawei AppGallery? It will soon stop working
10 September 2026
Has your InPost app stopped working or isn’t receiving updates? If you downloaded it from the Huawei AppGallery, find out what you can do.
Since September 2026, new versions of the InPost Mobile app have not been supported on AppGallery, the official app store for Huawei devices.
What does this mean for you?
Without our support, the InPost app downloaded from the Huawei AppGallery will stop working and it will not receive any further updates, including technical corrections and new features.
What can you do?
Don’t worry! You may still be able to track, collect and send parcels, and exchange InCoins for rewards using the InPost app.
Check whether the Google Play Store works on your phone:
- If you have Google Play – Open the app store, search for the InPost Mobile app and download it again so you can use it as normal.
- If you don’t have Google Play – It is not possible to download the latest version of the app. However, even without the app, you can still stay in touch with us via text message notifications. These will contain the key information you need, for example, to collect a parcel.
How do I enable SMS notifications?
Has your app stopped working? You don’t need to do anything. Once you’ve logged out, you’ll automatically receive SMS notifications whenever the sender of a parcel enters your phone number.
Do you have another problem?
We’ll find a solution! Please contact us via contact form. 💛