Where can I post a parcel from Luxembourg to Poland, and how do I send it?

Key information about shipping from Luxembourg:

• Place of dispatch: Paczkomat® or PaczkoPunkt, as indicated on the map before payment.

• Label: A printed copy on paper is required; the QR code alone is not sufficient.

• Price List: Small 46.99 zł, Medium 69.99 zł, Large 107.99 zł.

• Journey time: 5 working days (estimated), up to 9 days (as stated in the operator’s terms and conditions).

How do I prepare a parcel for dispatch from Luxembourg?

A parcel sent from Luxembourg to Poland travels entirely within the European Union and is therefore not subject to customs clearance or a customs declaration. You do not need to complete any additional border documents; a standard order form and label are sufficient, just as with any other domestic parcel.

Printing the label – a requirement for posting in Luxembourg

In Luxembourg, you can only post a parcel with a printed label, as the QR code from the email alone is not sufficient. The collection point you have previously selected makes no difference here – the requirement is the same whether you use a parcel machine or a PaczkoPunkt. You generate the consignment by Express Parcel Services or in the app InPost Mobile, and once you’ve paid, you’ll receive the label and a QR code by email. Please note that the label is valid for 30 days – you can prepare it in advance.

There is a specific reason for the paper printout: the parcel undergoes machine sorting along the way, and the scanner reads the code from the packaging, not from the phone screen. However, this requirement does not apply across the entire service – Rules for sending parcels from abroad to Poland InPost publishes separate information for each country, and Luxembourg is one of those where printing is compulsory.

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Locations offering the ‘Print at PUDO’ service

If you don’t have a printer at home, you can look for a location offering the ‘Print at PUDO’ service – it is marked in the details of the point on the map, so you’ll recognise it before you get there. Once you’re there, simply show the same QR code – the staff will print the label straight away. The label is for one-time use only, so each parcel requires a separate printout.

Preparing your parcel before visiting the collection point

On its way to Poland, the parcel is placed on sorting belts and changes mode of transport several times. So what is needed is sturdy cardboard tailored to the contents, and padding, which will secure the contents inside. The sender is responsible for preparing and packing the parcel.

Stick the label on following these three rules:

• A flat, upper surface – never a joint or a sealed area on the box.

• Exposed code – the tape must not pass over the barcode.

• Secure adhesion – the label needs to last the whole journey to Poland.

InPost International Postage Price List

The price depends solely on the size of the parcel: 46.99 zł for a Small pack, 69.99 zł for a Medium pack and 107.99 zł for a Large pack. These are the gross amounts per parcel, and the price also includes parcel insurance up to 5,000 zł.

Maximum dimensions for each size:

• Small: 8 × 38 × 64 cm.

• Average: 19 × 38 × 64 cm.

• Large: 39 × 38 × 64 cm.

The size is determined by dimensions of the packaged parcel. The weight merely sets the upper limit for the service, because Each size covers parcels weighing up to 25 kg. Do not crush the packaging to make it fit into a smaller compartment. Prices and delivery times are subject to change, so please check the price list before placing your order.

Paczkomat® and PaczkoPunkt – two drop-off points

You can post your parcel via a Paczkomat® 24/7 or at a PaczkoPunkt, depending on which is closer to you or the time of day. Both locations send your parcel via the same route, so the choice is simply a matter of convenience. You must select a collection point on the map when placing your order, before proceeding to payment.

On the same map, you can specify two things at once: where the parcel will be dispatched from and where it is to be held for the recipient in Poland. It’s worth agreeing this with the recipient in advance, so that they can collect the parcel at a time that suits them.

Store locator and opening hours

You can find the collection points on the InPost map. InPost branch locator It has a filter by collection point type, so you can narrow down the list straight away to parcel lockers or partner collection points. Parcel lockers accept parcels 24 hours a day, whilst partner collection points operate during shop opening hours – this is the only practical difference to bear in mind when planning your visit. If you’re packing a parcel in the evening after work, a parcel locker will be more convenient.

Two deadlines: 30 days for dispatch and delivery time

A paid order does not oblige you to visit the collection point on the same day. You have 30 calendar days from the date of payment to post your parcel; after this time, the order expires. The time limit is calculated in calendar days, excluding weekends and public holidays.

The second timeframe relates to the actual delivery route. The estimated Delivery from Luxembourg takes 5 working days. The terms and conditions also specify a limit of 9 working days to which the operator is bound. The count begins on the next working day after the date of dispatch, so neither the day of payment nor the time spent on packing counts towards the delivery time.

Collecting a parcel from Luxembourg in Poland

When the parcel arrives at the specified location, The recipient receives a message containing a collection code and a QR code – via text message, email or in the app. The parcel number consists of 24 characters – once you’ve entered it on the InPost website or in the InPost Mobile app, you’ll be able to see the parcel’s status.

In A parcel is held for 48 hours at a Paczkomat® parcel locker and for 72 hours at a PaczkoPunkt collection point. Once this time has elapsed, another notification is sent, granting an additional period for collection. Therefore, when placing an order, please provide a telephone number and email address that the recipient actually uses.