We are introducing the Easy Access Zone - Parcel Machines are for everyone after all!
30 September 2021
At InPost, we want as many people as possible to use our Parcel Machines. That is why we are constantly working on many improvements and new functionalities. This time, we would like to present you with a new option, i.e. the Easy Access Zone. All this is to make it even easier and more convenient to receive parcels from a Parcel Machine - for everyone!
What is the Easy Access Zone? This is a new solution that enables parcels to be delivered to lower boxes in the Parcel Post. The functionality is available in InPost applications Mobile and is aimed at underweight people and people with disabilities.
At InPost, at every stage we strive to listen to the needs of our customers and introduce new solutions that make using Parcel Machines the most convenient option for everyone to receive parcels.
"We have received numerous requests for such additional functionality for a long time. Today we are responding to this demand by listening to our customers. We have prepared a special option in our app. I am sure that the Facilitated Access Zone is not only another convenience and a real increase in the comfort of using Paczkomaty® InPost, but above all it shows how flexible our solutions are." - Rafał Brzoska, CEO of InPost, emphasises.
How to use our new feature? It's very simple! All you need to do is:
- launch the InPost Mobile application,
- in the details of the selected shipment under the question "Should I place the shipment in the Easy Access Zone?" you select the button "Activate" .
- And there you have it! If there are no free boxes in the Easy Access Zone, your parcel will be placed there. We will let you know whether your parcel has been placed in the Easy Access Zone via e-mail and directly in the application. It is worth remembering that the order of placing a parcel in the Easy Access Zone can be made no later than the moment the parcel is handed over to the courier for delivery. This means that when the status of your parcel in the app changes to "Released for delivery", the button enabling you to activate the Zone will disappear.
We believe that the Facilitated Access Zone will realistically improve the experience of collecting parcels for those who really need it.
We are committed to ensuring that absolutely everyone - young, old, tall and... slightly shorter - has a positive experience when using Parcel Post. 😊 The Easy Access Zone is another feature we are introducing by listening to your needs. The option can be used via the InPost Mobile app, where you can additionally send a parcel in seconds without having to print a label, collect your parcel remotely, extend the parcel collection time, as well as redirect the courier service exactly where you want it. More news coming soon!
You can do more with InPost Mobile!
You can download the InPost Mobile app from the official Google Play and App shops.
