Remote parcel collection is now a standard at InPost! The option of remote box opening in a Paczkomat® machine is loved by our customers. And we like to meet their expectations and make using our machines even easier and more convenient. That is why we have enriched the InPost Mobile application with remote sending and returns!
Now, in addition to remote collection, all our customers can conveniently send and return parcels at the Parcel Machine using the option "Open the cache remotely". . You don't have to scan the QR code or type in the send or return code on the screen! One click and the box is open! The whole process therefore takes a few moments, and the Paczkomat InPost device can be used without touching its screen.
We are constantly adding new features to our award-winning app by listening to our customers' needs. Thanks to the app, you have all the knowledge about your parcels in one place. You can extend the parcel collection time, redirect the courier parcel to a Parcel Machine, check the status of your parcel in real time or place it in the Easy Access Zone.
One tool, many possibilities! To send, collect or return a parcel, all you need is the InPost Mobile app. Open boxes remotely with just one click!
How do I send or return a parcel remotely?
It's very simple and intuitive!
- In the InPost Mobile application, go to the tab "I'm broadcasting" or "Returning"
- Fill in the form to send a parcel or return a product to the selected e-store
- Go to any InPost parcel machine
- In the application, in the shipment details, select the "Open box remotely" button
- Once you have opened the box, place the parcel inside and close the door. That's it!
Join the more than 9.3 million active users of the InPost Mobile app and download it now - receive, send or return your parcels remotely! Download the InPost Mobile app from the official shops Google Play i App Store .
