New machines in office buildings, blocks of flats and shopping malls
InPost - the leader in modern logistics in Poland - is launching a new version of its popular Paczkomat® InDoor device. So far, InPost machines have been erected in outdoor areas - but the company, responding to market demand, has decided to introduce devices specifically for indoor installation. The machines will be erected in office buildings, blocks of flats, shopping malls and other modern service and residential buildings. The first of more than a dozen such machines already installed stood in the University of Warsaw Library.
"We are starting September with another revolutionary project, which is undoubtedly the Parcel Machine® InDoor. We decided to develop and build a new version of the device because we see huge potential in this solution. From now on, customers of shopping centres, employees of office buildings or residents of modern housing estates will have direct access to the exceptional quality of InPost services without leaving the building. The first Paczkomat® InDoor has been installed in a prestigious location, the University of Warsaw Library, in Warsaw's Powiśle district." - said Rafał Brzoska, CEO of InPost .
By providing their residents with a Paczkomat® InDoor, property owners provide them with the most advantageous and popular option for collecting their purchases, while attracting local residents to the location - allowing shops and service outlets to generate additional profits. This year, our deliveries to Paczkomat® InPost machines overtook courier deliveries in popularity - the first result of its kind in the world[1].
"By introducing new technologies and simple, functional solutions, the property owner takes care of the time and convenience of residents, and users, while increasing the attractiveness of their property. In addition, the Parcel Machine® is an environmentally friendly solution - deliveries to our machines mean up to 75% less CO2 emissions!" - underlines Rafał Brzoska.
Paczkomat® InDoor machines can operate both 24/7 - when access to a location allows it - and in a limited availability option. In such a situation, senders and recipients are informed of such a location and the time for collecting the parcel is extended.
It is only 197 cm high, so that transport inside the building is possible. The size of the machine can be modified and adapted to the location in which it will be placed, making it ideal for the interior of public buildings. The machine is equipped with a set of security cameras, as well as an easy-to-read interface for quick delivery.
In order to place a Parcel Machine® inside a building, only four requirements need to be met:
- The location in question must be within GSM network coverage;
- The parcel machine® needs a source of continuous power;
- The Parcel Machine® takes up very little space - it needs from 4m²;
- The applicant must be the owner of the land or have the right to dispose of it.
The number of machines (7,000 devices in Poland) exceeded the scale of Poczta Polska's own outlets (4,600[2]).
According to a Gemius report[3], the Paczkomat® InPost network of machines are the most frequently chosen form of delivery - they have overtaken couriers. This type of delivery of goods is preferred by up to 61% of online shoppers. This means an increase in the popularity of the service among internet users by as much as 9 percentage points compared to the results of the 2019 report. For the first time ever, the solution based on the Paczkomat® InPost device has beaten courier delivery in popularity, which is chosen by 55% of respondents - the first result of its kind in the world. In addition, as many as 68% of respondents declare that the possibility to pick up their purchases via InPost devices motivates them to buy from a specific online shop - an increase of 7 percentage points more year-on-year.
The free mobile application for remote opening of Paczkomat® InPost devices - the leader in modern logistics in Poland - already has 4 million active users. The company records several hundred thousand remote cache openings per day. The software stood on the podium of the download list in the Google Play and Appstore for eight weeks. Thanks to the app, multiple people can receive parcels at one machine at the same time. InPost will also soon make it possible to send parcels via an app installed on a smartphone. Z InPost can now also be contacted using Google Assistant. The conversation starts by calling a bot called ChatBot Mat with the phrase "Talk to InPost". Customers can ask about, among other things, the status of their parcel, the nearest Parcel Machine®, as well as a new feature - the number to courier . The same Bot is also available on Messenger, with all its functionalities.
InPost was the leader in the leasing of warehouse space in Poland in 2019. Last year, the company leased a total of 107,950 m² - 4% of the total net demand in the country[4]. InPost also led the KEP industry in terms of space delivered in 2019 - a total of 57,863 m² - ahead of DHL and Poczta Polska on the podium. The locations launched by InPost in 2019 position the company in the Top 3 most active e-commerce players in the warehouse logistics market - with InPost second only to Amazon and Zalando, the global e-commerce giants.
InPost has signed an agreement with the Auchan shop chain for the delivery of Fridge Machines and a door-to-door delivery service. The functionalities of the InPost machines allow for safe storage and collection of food, beverages and frozen food ordered online at Auchan Direct. According to the Kantar TNS research, as many as 40% of online shoppers want to collect their groceries using Paczkomat® InPost machines. In addition, under a cooperation agreement, InPost machines are available in Poland at Dino, Lidl and Kaufland shops, as well as in Auchan shopping centres.
InPost handed over a specialised type of device for the municipal offices in Kraków, Gorzów Wielkopolski, Nowy Targ, Wołomin and Koszalin. It is Paczkomat® Urząd 24. They will allow residents to deal with official matters without the need to enter a building and have direct contact with officials. Further installations of the machines at offices across Poland are planned - InPost is in talks with dozens of cities.
InPost has also introduced the InPost Fullfilment logistics service, dedicated to business customers. The company provides infrastructure and know-how and supports customers at every stage of the warehousing processes. As a logistics partner, InPost offers the highest quality of service and automation of the entire logistics process based on its own experience. Thanks to the InPost service Fulfillment e-commerce entrepreneurs can focus on growing their business and not worry about issues related to storage facilities, packaging of goods and shipping.
InPost is Poland's largest logistics operator, invested in by US investment funds Advent International and KKR. The company offers courier services and deliveries via the nationwide network of Paczkomat® InPost machines for individual and institutional customers, including comprehensive services dedicated to the e-commerce industry.
For more information visit: inpost.co.uk
