Another city after Warsaw and Krakow
InPost - a leader among e-commerce delivery platforms in Europe - will be launching 20 new Lodówkomats in another Polish city, Wrocław. Currently, such InPost devices are available in Warsaw and Krakow - a total of 50 locations. Refrigerators InPost also operates at Auchan shops in Piaseczno, Łomianki and Auchan Jubilerka in Warsaw. Already before the outbreak of the pandemic according to the Kantar TNS survey [1] As many as 40% of online shoppers wanted to pick up their groceries at Paczkomaty® InPost - now the demand for Paczkomaty is even greater.
InPost fridge boxes have three temperature zones - constant +16°C, cooling +4°C and freezing -18°C. Openings on the walls of the locker ensure airflow.
"We are already after the testing of the Lodówkomats in Warsaw and Krakow. The machines are perfectly fine-tuned and meet all the criteria necessary for food storage. This means that we are fully ready to develop a network of such machines in Poland. This year, however, we will focus on increasing the number of Parcel Machines® in Poland and Europe by leaps and bounds - which is why the next Lódkomaty will be installed next year. This is another promising area in which we are expanding - in addition to increasing our geographical reach. The pandemic has confirmed that online grocery shopping - especially in large cities - is increasingly desired by consumers. Convenient pick-up and delivery in our machines will be an added advantage for retail chains and e-tailers, especially as we are able to provide exorbitant delivery times. I am convinced that the e-grocery segment will continue to grow rapidly - regardless of the pandemic that has unleashed such mechanisms and reinforced existing trends." - underlines Rafał Brzoska, CEO of InPost .
InPost already has over 6.5 million active app users InPost Mobile . Thanks to the application, parcels can be collected by several people at the same time at one Paczkomaty®, without the need to stand in line or touch the screen - the boxes are opened using a smartphone. The revolutionary service of sending parcels via the application is also breaking records in popularity - it is sent at Paczkomaty® InPost - to another Paczkomaty® or to a specified home address. There is no need to stick any labels on the parcel - just an electronically generated QR code or a sending code in the app. The InPost app has been among the most downloaded and used apps in Poland in the GP and AppStore shops for a year now. Through the InPost Mobile app, a parcel can be paid for with a BLIK code, payment card or fast transfer (DotPay), and soon Apple Pay and Google Pay. The status of a sent parcel can be tracked in the app, of course, but also on the inpost.pl website in the "Parcel Tracking" section and via chatbot by entering the 24-digit parcel number or the phone number and the last four digits of the parcel number. The InPost Mobile app can be downloaded from the Google Play, App Store and Huawei AppGallery shops.
InPost can also be contacted using Google Assistant. The conversation starts by calling a bot called ChatBot Mat with the phrase "Talk to InPost". Customers can ask about, among other things, the status of their parcel, the nearest Parcel Machine®, as well as a new feature - the number to courier . The same Bot is also available on Messenger, with all its functionalities.
From April 2021, InPost, together with IdoSell, introduced the groundbreaking Smile service. Thanks to it, consumers who shop at selected online shops will receive free delivery to a Parcel Machine® for orders worth more than PLN 40.
In addition, InPost has started a long-term cooperation with Echo Investment. As part of the agreement, Paczkomaty® will be installed at the developer's residential and mixed-use developments, enabling convenient collection and delivery of parcels for both residents and other users. The first device has already been installed in the Moje Miejsce development in Warsaw. Further Paczkomaty® will be installed at the Bonarka Living housing estate in Kraków and Enter in Poznań.
Due to the rapid growth of the Paczkomat® InPost network in Poland and Europe, InPost is building a new Paczkomat® factory and will develop a research and development centre. The factory will be built as part of the newly created City Logistics Kraków Airport park, will occupy a total of 7230 m2 and will be equipped with photovoltaic panels. It will be put into operation as early as June 2021. The new plant will be built right next to the Balice II junction of the A4. This will enable InPost to increase the efficiency of its production processes while guaranteeing a convenient location for the workforce and increasing employment. At City Logistics Kraków Airport - in addition to the production of Paczkomat®, including the electromechanical assembly of touchscreen modules - a research and development centre will be developed with two laboratories and a showroom. Development work will be carried out there, as well as tests of new solutions.
The carbon footprint calculator indicates that if traditional home courier deliveries were replaced by Parcel Post® delivery, the reduction in CO2 emissions would reach up to 75%. [2] . Delivering a parcel to an InPost machine means at least 0.35 kg less CO2 emissions into the atmosphere per parcel. This makes InPost the most environmentally neutral logistics provider.
InPost also offers a service "Parcel in a Weekend" - due to the growing demand for parcel services. It enables deliveries to Parcel Machines® also on Saturdays and Sundays - the cost of the service is PLN 4.99 gross. As part of "Parcels at the weekend", parcels are delivered to customers at the weekend if the sending (i.e. handing over the parcel to a Parcel Machine® or POP or placing an order for collection by courier), takes place by 1pm on Saturday.
Number of parcel machines ® (12,000 devices in Poland) more than doubled the scale of Poczta Polska's own outlets (4,600 [3] ) . Paczkomaty® InPost is also available in Poland for shops: Dino, Lidl, Kaufland, the Delikatesy Centrum chain of shops organised by the Eurocash Group, as well as in Auchan Shopping Centres . InPost has also signed a contract with the Auchan shop chain for delivery to Refrigerators . The functionalities of the InPost fridge machines allow for the safe storage and collection of food, beverages and frozen food ordered online from Auchan Direct. According to the Kantar TNS survey, as many as 40% of online shoppers want to collect their groceries in Paczkomat® InPost.
In addition, InPost - responding to market demand - has launched a InDoor parcel machines designed specifically for indoor installation. With Paczkomaty® InDoor, property owners provide their residents and tenants with the most advantageous and popular option for collecting their purchases. At the same time, they attract local residents to the location - allowing shops and service outlets to generate additional profits.
According to the Gemius report [4] Parcel machines® are the most popular delivery method - they have overtaken couriers . This type of delivery of goods is preferred by up to 61% of online shoppers. This represents an increase in the popularity of the service among internet users by up to 9 percentage points compared to the results of the 2019 report. For the first time ever, Parcel Machines® beat courier delivery in popularity, which is chosen by 55% of respondents - the first result of its kind in the world. In addition, as many as 68% of respondents declare that the possibility to pick up their purchases via InPost devices motivates them to shop at a specific online shop - a year-on-year increase of 7 percentage points.
InPost from 2019 is the leader in leasing warehouse space in Poland . In 2019, the company leased a total of 107,950 m² - 4% of the total net demand in the country [5] . InPost was also the leader in the KEP sector in terms of space commissioned in 2019 - a total of 57,863 m² - thus overtaking DHL and Poczta Polska on the podium. The locations launched by InPost in 2019 position the company in the Top 3 most active e-commerce players in the warehouse logistics market - with InPost second only to Amazon and Zalando, the global e-commerce giants.
InPost is also investing in green transport. The company has expanded its fleet of electric cars with 40 new Nissan e-NV200 XL Voltia and announces the purchase of more. The cars provide a range of up to 200km in the city, 8m³ of cargo space and a payload of 580kg.
InPost is systematically introducing new services - in 2020 it launched the specialised Paczkomaty® Office 24, which it donated to the needs of the authorities, Among others, in Toruń, Gorzów Wielkopolski, Gdynia, Kraków, Kalisz, Słubice, Dąbrowa Górnicza, Poświętno, Izabelin, Nowy Targ, Wolsztyn, Chojnice, Pruszków, Brodnica, Gorzów Wielkopolski, Wołomin, Koszalin and Lubań. They allow residents to deal with official matters without the need to enter a building and have direct contact with officials. Further installations of the machines at offices throughout Poland are planned - InPost is in talks with dozens more cities .
InPost has also introduced the InPost Fullfilment logistics service, dedicated to business customers. The company provides infrastructure and know-how and supports customers at every stage of the warehousing processes. As a logistics partner, InPost offers the highest quality of service and automation of the entire logistics process based on its own experience. Thanks to the InPost service Fulfillment e-commerce entrepreneurs can focus on growing their business and not worry about issues related to storage facilities, packaging of goods and shipping.
InPost S.A ("InPost") is a leading delivery platform for e-commerce. Founded in 1999 by Rafal Brzoska in Poland, InPost has a network of Parcel Machines® in Poland, the UK and Italy, and provides courier and fullfilment services to e-commerce merchants in Poland. In 2020, InPost handled 249 million parcels via Paczkomat®, working with more than 26,000 e-tailers. Strategically positioned in the fast-growing e-commerce ecosystem, it benefits from favourable market trends - allowing it to rapidly deploy new machines. InPost parcel machines® provide consumers with a cheaper, flexible, convenient, environmentally friendly and contactless delivery option. In this way, InPost is creating the most environmentally friendly delivery solution for e-commerce - Parcel Machines® delivery reduces CO2 emissions by two-thirds compared to courier deliveries in urban areas and by as much as 90% in rural areas. In addition, it reduces congestion and provides a more convenient solution for delivering parcels to consumers 24 hours a day, 7 days a week and without having to wait at home. A highly efficient IT infrastructure and rapid deployment of new technologies underpin InPost's operations and growth. InPost's mobile app 'InPost Mobile' is one of the most popular apps in Poland with 6.5 million active users. In January 2021, InPost successfully debuted on the EURONEXT Amsterdam stock exchange.
More information at: inpost.co.uk
[1] CAWI survey on a representative sample of internet users N=1000, all made an online purchase in the last three months, April 2019
[2] Source: InPost B2B carbon footprint calculator, InPost's own data
[4] Gemius for e-Commerce Poland, E-commerce in Poland 2020, N=1544, March 2020
[5] Source: Cresa Polska, Industrial Research Forum (IRF)
