Paczkomat® Urząd 24 will also be available in Gorzów Wlkp., Nowy Targ, Wołomin and Koszalin.
InPost - the leader in modern logistics in Poland - has donated three specialised Paczkomat® Urząd 24 devices for the needs of the Vehicle and Driver Registration Department of the Krakow City Hall. They will allow residents to deal with official matters without the need to enter the building and have direct contact with officials. Via the InPost device, it is possible to collect, among other things, a vehicle registration certificate from the Office in the event of its replacement due to lack of space for the entry for the technical inspection, duplicates of the vehicle card, driving licence, number plate and registration certificate. Further installations of the machines at offices throughout Poland are planned - InPost is in talks with dozens of cities. Already now, a specialised Paczkomat® will be available at city halls and district offices in: Gorzów Wielkopolski, Nowy Targ, Wołomin and Koszalin.
The Paczkomat® Urząd 24 solution is not only a response to the need for contactless services. It is also a major step in the realisation of the idea of city management based on the principles of 'Smart Cities', which is designed to improve the living standards of residents.
Paczkomat® Urząd 24 will be installed at the three locations of the Department of Vehicle and Driver Registration - at 10 Powstania Warszawskiego Avenue, at the Zgody 2 housing estate in Nowa Huta and at 28A Wielicka Street. Documents can be collected at the machine located at the office where the application was submitted. If the application was made electronically, the documents can be collected from the machine at al. Powstania Warszawskiego 10.
"I am delighted that the new InPost Urząd 24 service has started operating in Krakow, which will allow residents to settle official matters in a fast and secure way using a Paczkomat®. This is a response to the currently growing demand for contactless and convenient handling of administrative matters. Such a solution during the pandemic period is much safer for both residents and the officials themselves. As the popularity of the service grows, further devices will be distributed to other town hall departments and other organisational units." - reported Jacek Majchrowski, Mayor of the City of Krakow.
"Krakow joins a number of other cities that are already using our latest InPost Urząd 24 service. Importantly for us, this is the first such large city that has decided to use modern logistics solutions to also serve residents. This service reduces the need for contact between officials and residents, and the demand for contactless services continues to grow. It also helps to truly realise the idea of Smart Cities-based city management, which is designed to improve the living standards of residents. The service helps to reduce queues in offices - our machine is available not only during their working hours, but seven days a week and 24 hours a day. We have configured our machines to meet the needs of the Vehicle and Driver Register Department of the Krakow City Hall, thanks to which the circulation of documents between the office and the residents will be quick and efficient. Interest in the InPost Urząd 24 service is very high - we are approached by dozens more cities thinking of streamlining the work of their offices through our machines. We will be helping them." - said Rafał Brzoska, founder and CEO of InPost.
When submitting an application for a case you are handling, ask the clerk if it is possible to collect the documents from the machine Paczkomat® InPost will inform you by text message to the telephone number you have given when the documents are waiting to be collected from the machine. The message will show the code needed to open it and the maximum time limit for collecting documents from the machine. During the pandemic, InPost recommends the convenient and safe collection of documents remotely using the free application InPost Mobile from the smartphone (app available for download in the App Store and Google Play shops), instead of the standard use of the touch panel. This solution prophylactically prevents the transmission of the virus.
Currently, residents through the Paczkomat® Office 24 Department of Vehicle and Driver Records of the City of Krakow can:
- receive an additional number plate for the boot;
- replace the registration certificate due to the absence of a municipal technical inspection;
- obtain a duplicate registration certificate;
- obtain a replacement vehicle card;
- obtain a duplicate number plate;
- replace the registration certificate if there are changes to the certificate that make it necessary to replace it;
- obtain a duplicate driving licence;
- obtain a duplicate tram driving licence;
- obtain a driver candidate profile;
- obtain an international driving licence;
- obtain a professional qualification entry (code 95 - subject to the prior return of the existing driving licence).
The InPost Urząd 24 service is also available in other cities in Poland. Devices already active are located at:
- City Hall in Gorzów Wielkopolski - 2 Paczkomat® devices
- County Office in Gorzów Wielkopolski - 1 Parcel Machine®.
- County Office in Nowy Targ - 1 Parcel Machine®
- Poviat Starosty in Wolomin - 3 Paczkomat® devices
- District Office in Koszalin - 1 Easypack®.
Offices that have partnered with InPost and where the service is currently being implemented are:
- County Office in Poświętne - 1 Parcel Machine®.
- Kalisz City Hall - 1 Parcel Machine®
- Employment Office in Wolomin - 1 Parcel Machine®.
Demand for InPost services is growing steadily - The number of devices in Poland is already 7,000, exceeding the scale of Poczta Polska's own outlets (4,600[1]).
Paczkomat® InPost in Poland is the most frequently selected form of parcel collection from eshops - as many as 80% of respondents choose this form of delivery[1]. . The popularity of parcel collection at InPost machines is greater than standard courier delivery to work or home. Paczkomat® is also the second most popular form of sending goods, just after the Polish Post Office. The popularity of the traditional form of shipping is higher by only 2% - almost the same number of people (51%) choose to send via InPost machines. As many as 79% of respondents have used InPost machines to collect parcels in the last 3 months, and almost 1/3 of respondents have also posted parcels on the machines.
The free mobile app for remote opening of InPost devices - the leader in modern logistics in Poland - already has 4 million active users. The company records several hundred thousand remote openings of the device's cache per day. The software stood on the podium of the download list in the Google Play and Appstore for eight weeks. Thanks to the app, multiple people can receive parcels at one device at the same time. InPost will also soon make it possible to send parcels via an app installed on a smartphone. InPost can now also be contacted using Google Assistant. The conversation starts by calling a bot called ChatBot Mat with the phrase "Talk to InPost". Customers can ask about, among other things, the status of their parcel, the nearest Parcel Machine®, as well as a new feature - the number to courier . The same Bot is also available on Messenger, with all its functionalities.
InPost was the leader in the leasing of warehouse space in Poland in 2019. Last year, the company leased a total of 107,950 m² - 4% of the total net demand in the country[2] . InPost also led the KEP industry in terms of space delivered in 2019 - a total of 57,863 m² - ahead of DHL and Poczta Polska on the podium. The locations launched by InPost in 2019 position the company in the Top 3 most active e-commerce players in the warehouse logistics market - InPost is second only to Amazon and Zalando, the global e-commerce giants, in this respect.
InPost's UK business has started a partnership with South Western Railway - a rail operator that operates routes between London and south-east England. As part of the contract, 40 new InPost machines will be deployed at 14 stations in the Greater London region. There are also plans to install further InPost machines at major suburban rail hubs - including Bracknell, Basingstoke and Woking. South Western Railway carries more than 300 million passengers a year.
In addition, InPost has placed 24 Parcel Machines® at Lidl shops in the UK. , expanding its network in the UK. The new machines are located in London, Birmingham and Manchester, among others. At Paczkomat® InPost, parcels can be collected from a number of shops offering online sales in the UK - including Boohoo, Holland&Barrett or JD Group brands. Customers can also return or send parcels from Hermes, DHL and DX carriers via the machines. InPost parcel machines® in the UK can also be found at Morrisons shops, railway stations and BP and Esso petrol stations . You can use the Parcel Posting Service via Parcel Machine® InPost can also be used via parcel2go.com - UK multi-vendor logistics services comparison site.
InPost has signed an agreement with the Auchan shop chain for the delivery of Fridge Machines and a door-to-door delivery service. The functionalities of the InPost machines allow for the safe storage and collection of food, beverages and frozen food ordered online at Auchan Direct. According to a Kantar TNS survey, as many as 40% of online shoppers want to collect their groceries in InPost machines. In addition, under the cooperation agreement, Paczkomat® InPost is available in Poland at Dino, Lidl and Kaufland shops, as well as in Auchan shopping centres.
InPost has also introduced the InPost Fullfilment logistics service dedicated to business customers. The company provides infrastructure and know-how and supports customers at every stage of the warehousing process. As a logistics partner, InPost offers the highest quality of service and automation of the entire logistics process based on its own experience. Thanks to the InPost service Fulfillment e-commerce entrepreneurs can focus on growing their business and not worry about issues related to storage facilities, packaging of goods and shipping.
InPost is Poland's largest logistics operator, invested in by US investment funds Advent International and KKR. The company offers courier and delivery services via the nationwide network of Paczkomat® InPost machines for individual and institutional customers, including comprehensive services dedicated to the e-commerce industry.
More information at: inpost.pl
[1] Source: https://biznes.gazetaprawna.pl/artykuly/1401760,zarzad-poczty-o-podwyzkach-dla-listonoszy.html
[2] Source: Cresa Polska, Industrial Research Forum (IRF)
