692 new machines in the first half of 2020 alone
The network of Paczkomat® InPost machines - the leader in modern logistics in Poland - is now expanded to 7,000 machines. Paczkomat® No. 7000 was erected in Poznań. The development of the machine network is InPost's response to the dynamically increasing number of parcel volumes handled. The functionalities of the machines are being continuously developed - in March this year, a new service called 'Parcel on the Weekend' was launched, enabling parcels to be sent and collected from the machines also on Saturdays and Sundays, on a similar basis to every weekday. In addition, since mid-May, several parcels to one recipient have been placed in a single machine box, the so-called "Multiscreen". The ability to open the machines without contact, from the free InPost smartphone app, is extremely popular - it already has more than 4 million active users.
"Another Paczkomat® with a round number is a small InPost celebration for us. This machine stood in one of the largest cities in Poland in Poznań, at 11 Doliny St. The expansion of the network of machines is taking place at an almost express pace - this year alone we have already put up almost 700 new machines. The volumes of parcels we handle are growing by leaps and bounds, and the huge demand for contactless services is only increasing the number of our customers and the need to expand the network with new locations." - said Rafał Brzoska, founder and CEO of InPost.
Brzoska points out that although Paczkomat® No. 7000 went to Poznan, this year, out of nearly 700 new machines put up, most went to small towns and even villages. This week alone, new machines are due to arrive in Brzeszcze, Goszcz, Sulmierzyce, Zbójna, Koden, Nowa Kornica, Sulbina, Puchaczów, Łęczyca, Słupno, Malcanowo, Lipno, Gniewin, Kowalów and Hrubieszów, among others.
"Regardless of the size of the town, we want to be where our customers are. The popularity of the devices in both large cities and quite small ones is not surprising. As many as 80% of online shoppers declare that they most often pick up parcels at the Paczkomat® InPost machine network[1] . This result means that InPost machines are the most frequently chosen form of collecting parcels from e-shops by Poles. Thank you very much for the trust you place in us". - underlines Brzoska .
Paczkomat® InPost is the most frequently selected form of parcel collection from e-shops in Poland - as many as 80% of respondents choose this form of delivery[1]. The popularity of parcel collection at InPost machines is greater than the standard courier delivery to work or home. Paczkomat® InPost is also the second most popular form of sending goods, just after the Polish Post Office. The popularity of the traditional form of shipment is only 2% higher - almost the same number of people (51%) choose to send via InPost machines. As many as 79% of respondents have used machines to receive parcels in the last 3 months, and almost 1/3 of respondents have also posted parcels on machines.
Free mobile application for the remote opening of Paczkomat® InPost - the leader in modern logistics in Poland - already has 4 million active users. The company records several hundred thousand remote cache openings per day. The software was on the podium of the download list in the Google Play and Appstore for 8 weeks. Thanks to the app, multiple people can receive parcels at one device® at the same time. InPost will also soon make it possible to send parcels via an app installed on a smartphone. InPost can now also be contacted via Google Assistant. The conversation starts by calling a bot called ChatBot Mat with the phrase "Talk to InPost". Customers can ask about, among other things, the status of their parcel, the nearest Parcel Machine®, as well as a new feature - the number to courier . The same Bot is also available on Messenger, with all its functionalities.
InPost was the leader in the leasing of warehouse space in Poland in 2019. Last year, the company leased a total of 107,950 m² - 4% of the total net demand in the country[2] . InPost also led the KEP industry in terms of space delivered in 2019 - a total of 57,863 m² - ahead of DHL and Poczta Polska on the podium. The locations launched by InPost in 2019 position the company in the Top 3 most active e-commerce players in the warehouse logistics market - InPost is second only to Amazon and Zalando, the global e-commerce giants, in this respect.
InPost's UK business has started a partnership with South Western Railway - a rail operator that operates routes between London and south-east England. As part of the contract, 40 new InPost machines will be deployed at 14 stations in the Greater London region. There are also plans to install further Machines at major suburban rail hubs - including Bracknell, Basingstoke and Woking. South Western Railway carries more than 300 million passengers a year.
In addition, InPost has placed 24 machines at Lidl shops in the UK , expanding its network in the UK. The new machines are located in London, Birmingham and Manchester, among others. At the Paczkomat® InPost machine, parcels can be collected from a number of shops offering online sales in the UK - including Boohoo, Holland&Barrett or JD Group brands. Customers can also return or send parcels from Hermes, DHL and DX carriers via the machines. Equipment An InPost parcel machine® In the UK can also be found at Morrisons chain shops, railway stations and BP and Esso petrol stations. Use the parcel service in the Paczkomat® InPost network can also be used via parcel2go.com - UK multi-vendor logistics services comparison site.
InPost has signed an agreement with the Auchan shop chain for the delivery of Fridge Machines and a door-to-door delivery service. The functionalities of the InPost machines allow for the safe storage and collection of food, beverages and frozen food ordered online at Auchan Direct. According to a study by Kantar TNS, up to 40% of online shoppers want to collect their groceries on InPost machines. In addition, under a cooperation agreement, InPost machines are available in Poland at Dino, Lidl and Kaufland shops, as well as in Auchan shopping centres.
InPost has also introduced the InPost Fullfilment logistics service dedicated to business customers. The company provides infrastructure and know-how and supports customers at every stage of the warehousing process. As a logistics partner, InPost offers the highest quality of service and automation of the entire logistics process based on its own experience. Thanks to the InPost service Fulfillment e-commerce entrepreneurs can focus on growing their business and not worry about issues related to storage facilities, packaging of goods and shipping.
Demand for InPost services is growing steadily - the number of machines (7000 in Poland) exceeded the scale of Poczta Polska's own branches (4600 [3] ).
InPost is Poland's largest logistics operator, invested in by US investment funds Advent International and KKR. The company offers courier services and deliveries via the nationwide network of Paczkomat® InPost machines for individual and institutional customers, including comprehensive services dedicated to the e-commerce industry.
For more information visit: inpost.co.uk
