How does Von Halsky work?
InPost Von Halsky
13 August 2026
Von Halsky is a shopping assistant you can chat to directly within the InPost Mobile app. Find out, step by step, what happens between your enquiry and the final proposal.
Is Von Halsky available on iOS and Android?
By Halsky It works on both iPhones and Android phones – using the same InPost Mobile app on both operating systems. There is just one requirement: you need the latest version of the app, version 4.13 or higher. If you can’t see the ‘Buy’ tab on the home screen, check the app store to see if your app needs updating.
| Where would you like to use it? | Is it available? |
|---|---|
| iPhone (iOS) | Yes, in the InPost Mobile app version 4.13+ |
| Android phone | Yes, in the InPost Mobile app version 4.13+ |
| A web browser on a computer | No, the assistant only works within the app |
Does Von Halsky work in a web browser?
There is no web version of Von Halski. However, the one on your phone never sleeps and is ready to chat at any time. This is no coincidence – as Gemius data shows, Nowadays, the smartphone is the most popular device for online shopping.
Does Von Halsky understand the context?
Well. This means you don’t need to know the name of the product you’re looking for. All you need to do is describe what you need in your own words. Von Halsky will put together a suggestion and, if necessary, ask for further details, such as your budget, the colour or the intended use of the product. Whilst chatting, you can also change your search criteria, compare and sort offers – for example, by the cheapest ones.
Does Von Halsky work by voice?
Well. If you’d rather say what you need, click the wave icon in the bottom right-hand corner of the screen. Just as with a text message, Von Halsky will come up with a suggestion in the form of a handy product carousel in a matter of seconds.
Does Von Halsky remember your preferences?
By Halsky stores basic information, for example: sizes, favourite colours or brands. The more you talk to it, the more accurate its suggestions become.
Dowiedz się więcej
Znajdź najlepsze oferty w kilka sekund z Von Halskim - asystentem zakupowym w apce InPost Mobile. Odkryj produkty dopasowane do Twoich potrzeb i oszczędzaj na dostawie.
Von Halsky węszy okazje. A Ty? Wiesz już, czego szukasz?
Where can you find the chat history with Von Halski?
Your calls are being recorded in the ‘History’ tab, which you can view or clear at any time.
Is Von Halsky a new brand?
Well. Von Halsky will be available to all users of the InPost Mobile app from mid-2026.
Technology that runs in the background
You don’t need to know any technical details to ask about running shoes and get a few spot-on suggestions. All you need is the latest version of the InPost Mobile app – Von Halsky will take care of the rest.
When shopping with Von Halski, you can now also enjoy a range of benefits: free delivery when ordering from a single retailer: from 59 zł for delivery to a Paczkomat® parcel locker and from 99 zł via InPost courier (for parcels up to 30 kg), as well as unlimited free returns via Paczkomat®.
