Does Von Halsky operate abroad and in other languages?

Von Halsky, the shopping assistant in the InPost Mobile app, chats to you in natural language. Which languages does he speak, and can you use him to shop whilst abroad? We’ve got the answers!

Does Von Halsky operate outside Poland?

By Halsky is available on the Polish InPost Mobile app. It operates throughout Poland. However, international delivery is not included in the service. This means that you can easily place an order whilst abroad, provided you specify a Paczkomat® parcel locker or an InPost courier delivery address within Poland.

Which languages does Von Halsky support?

Von Halsky speaks two languages: Polish and English. Simply ask your question in the language of your choice – the assistant will automatically adapt to your preferences. You don’t need to change the app’s language settings to do this.

Dowiedz się więcej

Znajdź najlepsze oferty w kilka sekund z Von Halskim - asystentem zakupowym w apce InPost Mobile. Odkryj produkty dopasowane do Twoich potrzeb i oszczędzaj na dostawie. 

Von Halsky węszy okazje. A Ty? Wiesz już, czego szukasz?

Does Von Halsky understand English?

Well, English is one of the languages supported by Von Halski. Describe what you’re looking for in English – for example, headphones for use in a noisy office – and the assistant will compile a list of products that match your description. The entire conversation, including clarifying details and comparing offers, will take place in the same language – unless you decide to change it.

Will you have a voice chat with Von Halski?

Well. Instead of typing in a query, you can tell Von Halski what you need in the language of your choice. Simply click on the wave icon in the bottom right-hand corner of the screen. Both options – voice and text – lead to the same product carousel.

Does Von Halsky work in the same way regardless of the language?

Yes. Regardless of the language, the range of services and features remains the same. In each language you have access to the exact same product catalogue, payment methods and bookmarks.

Choose the language you’re most comfortable with (Polish or English) and try out shopping with the assistant in the InPost Mobile app now.