Comments by President Rafał Brzoska on the statement by T. Pękała from UPS
15 October 2014
InPost parcel machines® perform well in all weather conditions. If electronic equipment and cosmetics were to be damaged in our machines, such recognised companies as Samsung, Komputronik, Yves Rocher or Avon would not use InPost's services, and the rate of positive customer feedback in the opineo.pl survey would not reach 94% - 11% higher than the second best UPS.
It is also not true that Paczkomaty® do not support cash on delivery. In connection with the introduction of contactless payment service in all 1,100 machines in Poland, we are just launching a special promotion for e-shops: 0 PLN commission until 15 November this year.
The UPS representative considered the biggest disadvantage of Paczkomaty® InPost to be the size of parcels. Meanwhile, our analyses show that the three sizes we offer to our customers are the most desired by shoppers, and an additional advantage of their diversity is the possibility to reduce the price of the parcel, which is already several zlotys lower than the fee for traditional delivery. courier .
Rafał Brzoska
Group CEO
Integer.pl S.A.
