Dear Customer,
we inform you that as of 20 March 2025, we are amending the Regulations of InPost courier services .
The main changes we are making to the documents:
- we are adjusting the provisions in connection with inclusion of Weekend Delivery to the regular InPost offer ,
- We extend the provisions to allow sending parcels as part of the Fast Returns service at Parcel Points ,
- adapt the provisions of the Rules of Procedure to take account of additional available channels for lodging complaints ,
- we introduce provisions for the possibility for InPost to collect compensation for late payment of debts .
The changes introduced concern the following documents:
- InPost Paczkomat® 24/7 Regulations,
- Regulamin InPost Courier,
- Regulamin Allegro Paczkomat® 24/7 InPost,
- Regulamin Allegro Courier InPost,
- Terms and conditions for collecting parcels by InPost courier under Allegro Smart.
The updated documents can be found at the link: https://inpost.pl/regulaminy .
Please familiarise yourself with all changes made to the documents. If any questions or concerns arise, please contact us.
With greetings,
InPost team
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Don't have the InPost Mobile app yet? Download it now!
Life is easier with the InPost app. Send parcels faster than ever before with the remote locker opening and label-free shipping features. Save time with the app!