What if the seller / shop refuses my return?

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In this situation, we recommend contacting the seller / store - perhaps the return is late or the order is not refundable in accordance with the seller's terms and legal regulations. These details need to be clarified directly with the store.

How will you come with us?

Choose MAT! It is available 24/7


Helpline

+48 722 444 000
+48 746 600 000

Charged according to operator's rate

Available on


Monday – Friday 7:00–22:00
Saturday 8:00–20:00
Sundays 8:00 - 18:00
Holidays 8:00 - 16:00



Correspondence address NIP: 6793108059
InPost sp. z o.o.
ul. Pana Tadeusza 4, 30-727 Kraków

Data Protection Officer Bartłomiej Styczeń
dane_osobowe@inpost.pl

Compliance Officer Arleta Adamus