What happens if the Recipient does not collect my parcel?

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In this situation your parcel (return parcel) will return to it's point of origin, i.e. the place you sent it from (Parcel Locker, PaczkoPunkt), or to its return address.

How will you come with us?

Choose MAT! It is available 24/7


Helpline

+48 722 444 000
+48 746 600 000

Charged according to operator's rate

Available on


Monday – Friday 7:00–22:00
Saturday 8:00–20:00
Sundays 8:00 - 18:00
Holidays 8:00 - 16:00



Correspondence address NIP: 6793108059
InPost sp. z o.o.
ul. Pana Tadeusza 4, 30-727 Kraków

Data Protection Officer Bartłomiej Styczeń
dane_osobowe@inpost.pl

Compliance Officer Arleta Adamus