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Damage report

Remember that filling out the damage report is not the same as submitting a complaint. You can find the complaint form here.

* Fields marked with an asterisk (*) are required.

Damage report
Outer packaging:
Type of packaging:
Type of damage:
Outer packaging damage:
Internal protection:
Internal protection damage:
Photos
Please attach photos showing the external packaging, internal protection of the shipment and damage to the contents.
You can add up to 7 photos.
The maximum attachment size cannot exceed 3MB. The name cannot contain spaces and Polish letters.
The maximum attachment size cannot exceed 3MB. The name cannot contain spaces and Polish letters.
The maximum attachment size cannot exceed 3MB. The name cannot contain spaces and Polish letters.
The maximum attachment size cannot exceed 3MB. The name cannot contain spaces and Polish letters.
The maximum attachment size cannot exceed 3MB. The name cannot contain spaces and Polish letters.
The maximum attachment size cannot exceed 3MB. The name cannot contain spaces and Polish letters.
The maximum attachment size cannot exceed 3MB. The name cannot contain spaces and Polish letters.
The controller of your personal data is InPost Sp. z o.o. (ul. Pana Tadeusza 4, 30-727 Kraków). We have appointed a Data Protection Officer, whom you can contact by email at: dane_osobowe@inpost.pl. We process personal data to review the submitted complaint and provide a response, pursuant to Article 6(1)(c) (legal obligation) or (b) of the GDPR (necessity to take action at the request of the data subject or to perform a contract). Data may be transferred to entities supporting the handling of complaints (e.g., IT providers). You have the right to access your data, rectify it, erase it, restrict its processing, and transfer it, as well as the right to lodge a complaint with the President of the Personal Data Protection Office. Detailed information regarding the processing of personal data, including the contact details of the data controller and the data protection officer, can be found in the InPost Privacy Policy. Providing personal data is voluntary but necessary to process your inquiry.