Report an error, send an inquiry, request API access or configuration
Dear customer, in this form you can submit a request for API access.
If your platform or application requires an organization ID and token, select ShipX API
To meet the needs of our clients, we have made available a functionality that allows you to generate access for the ShipX API directly in the account configuration panel in the Package Manager.
Thanks to this, you can carry out the process of integrating your store with InPost systems completely independently and gain immediate access to your ShipX API Key.
To access the ShipX API yourself, please follow the instructions in the link below: https://inpost.pl/sites/default/files/2022-03/instrukcja-konfiguracji-api-shipx.pdf
Dear customer, if you have questions about InPost applications and systems or have encountered an error while using them, please describe it in this form.
When reporting errors, please:
- Provide their content
- Describe the circumstances of their occurrence
- Dear customer, before creating your ticket, please check that the answer to your question is in the plugin documentation article
- Dear customer, before creating a request, please check that the answer to your question is not in the FAQ article.
Dear customer, if you need to make a custom configuration of your system from InPost, please select the appropriate item from the Category field.
Dear customer, if your integration suddenly stopped working or you have encountered an error system when using InPost systems, please describe it in this the form.
When reporting errors, please:
- Provide their content
- Describe the circumstances of their occurrence