I have a problem with collecting my shipment via the QR code displayed in the application. What can I do?

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QR codes work better if you enlarge them. Click the QR code in the shipment details next to the pickup code (it will appear enlarged on a black background). If this does not help, collect the shipment using the pickup code or by opening the box remotely.

How will you come with us?

Choose MAT! It is available 24/7


Helpline

+48 722 444 000
+48 746 600 000

Charged according to operator's rate

Available on


Monday – Friday 7:00–22:00
Saturday 8:00–20:00
Sundays 8:00 - 18:00
Holidays 8:00 - 16:00



Correspondence address NIP: 6793108059
InPost sp. z o.o.
ul. Pana Tadeusza 4, 30-727 Kraków

Data Protection Officer Bartłomiej Styczeń
dane_osobowe@inpost.pl

Compliance Officer Arleta Adamus