How long does a parcel wait for pickup at a Mobile Parcel Locker?

The time when you can pick up your package from a Mobile Parcel Locker is given in the text message and/or e-mail and in the mobile application. If you failed to collect the parcel from a Mobile Parcel Locker, don’t worry! We will make another attempt to deliver it on the next business day, first to a stationary parcel locker and, if it is overfilled again, we will direct it to the Mobile Parcel Locker. Remember - every time we will inform you where to collect the parcel via text message and/or e-mail and in the mobile application.

Once the shipment has been placed at a stationary parcel locker, you can collect it - as usual - within 48 hours (from the locker). After this time, the package is returned to the Sender.