How to lodge a complaint at an App Parcel Locker?
If you want to lodge a complaint, it is easiest to do it through the mobile application by clicking "I have comments concerning the parcel".
You can also scan the barcode from the package label in the App Parcel Locker's scanner and leave the parcel in the box, bearing in mind that it must be closed.
How will you come with us?
Choose MAT! It is available 24/7
Also available on:
Available on
Monday – Friday 7:00–22:00
Saturday 8:00–20:00
Sundays 8:00 - 18:00
Holidays 8:00 - 16:00
Correspondence address
NIP: 6793108059
InPost sp. z o.o.
ul. Pana Tadeusza 4, 30-727 Kraków
Data Protection Officer
Bartłomiej Styczeń
dane_osobowe@inpost.pl
Warsaw Office
X20
ul. Czerniakowska 87A, 00-718 Warszawa
Compliance Officer Arleta Adamus