The shipment was lost, am I entitled to compensation?

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In the event of a shipment being lost, you can apply for compensation.
Please file an official complaint using this form. The notification will be sent to our Complaint Department, which will consider the submitted application.

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Also available on:

Helpline

+48 722 444 000
+48 746 600 000

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Monday – Friday 7:00–22:00
Saturday 8:00–20:00
Sundays 8:00 - 18:00
Holidays 8:00 - 16:00

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Correspondence address NIP: 6793108059
InPost sp. z o.o.
ul. Pana Tadeusza 4, 30-727 Kraków

Data Protection Officer Bartłomiej Styczeń
dane_osobowe@inpost.pl

Warsaw Office X20
ul. Czerniakowska 87A, 00-718 Warszawa

Compliance Officer Arleta Adamus