How to send a parcel to Poland from Portugal?

In recent years, we have significantly expanded our network in Portugal. Currently, on the Iberian Peninsula (in Portugal and Spain) there are a total of 11,000 ParcelPoints (Ponto Pack) and Paczkomat devices (Locker). The one closest to your location can be found at InPost.pt/encontrar-um-ponto-pack-proximo-de-minha-casa.

How to send a parcel to Poland from Portugal?

Go to InPost.pt*. If you have a user account, log in with your email address and password. Then select “Entrar”.

*For people who do not know the local language, the browser function of translating pages may be helpful.

On the page, select the "Envio de encomenda" tab (in English: send the parcel) or go directly to InPost.pt/envio-de-encomenda.

Provide basic information, i.e. the country (país) to which you want to send the parcel and the weight (peso) of the parcel in kilograms.

Are you sending to Poland (Polónia)? It should look something like this:

After completing the weight, the site will automatically calculate the amount due in the local currency, i.e. Euro. The price (preço) includes insurance (compensação). You can then increase the value. The price for the parcel depends largely on its dimensions and weight.

Data of the recipient in Poland

In the Destinatário section, select the "Insira o endereço de envio do destinatário" option. Fill in the necessary information on The Recipient (Apelido = Last Name, Nome = First Name, Morada = Address, Código postal = Postal Code, Localidade = Location), including a valid phone number and address.

Almost there!

Accept the privacy policy (política de privacidade), select the Paczkomat device in Poland to which your parcel is to be delivered (search for it by postal code or city) and click "Validar o meu envio" (confirm the parcel).

Once all the data is filled in correctly, the system will take you to the page where you will complete the formalities.

Pay attention to stick the label in a safe and visible spot. It is where all the key information is located.

Done! End of tour. 😊

You don't have a user account?

If you are using the site for the first time, select “Criar uma conta” (create an account). In the form, enter:

• your email address,
• password, i.e. palavra passe, consisting of a minimum of 8 characters, including at least 1: digit, special character (&@#!), uppercase and lowercase letters,
• your valid phone number with area code (PL) +48.

These data will only be used to protect your account and track your shipments.

Then review the attachments and accept:

• the privacy policy (política de privacidade),
• General Terms of Use (as Condições Gerais de Uso) and Privacy Policy (a política de Privacidade) – required,
• a statement of the age of 16 or more – required,
• consent to receive information about InPost Portugal services - voluntary.

Click the "Já criei a minha conta" button.

Additional information

• You can print the label in the ParcelPoint (Ponto Pack). All you need is a QR code received by e-mail or text message. Find the closest Ponto Pack at InPost.pt/encontrar-um-ponto-pack-proximo-de-minha-casa.
• Available payment methods include: Visa and Mastercard, Paypal.
• How to collect the parcel in Poland? As usual! Information about the parcel will appear in the InPost Mobile app, and the Recipient will receive a unique pin code from us to collect the parcel.
• The delivery time of a parcel to Poland from Portugal is 6 business days, on average