Complaint:
InStore

Contact details
Data of the shipment the complaint is concerned with
Order number - an automatically assigned number that each order receives. You will find it in the 'Order history' tab available in your account in the Package Manager.
Please provide 24-digit number of the shipment.
Reason for the complaint
Damage report
Damage report
Outer packaging:
Type of packaging:
Type of damage:
Outer packaging damage:
Internal protection:
Internal protection damage:
Maximum attachment size cannot exceed 6MB. The name cannot include spaces or Polish characters.
Photos
Please attach photos showing
outer packaging
Maximum attachment size cannot exceed 6MB. The name cannot include spaces or Polish characters.
Maximum attachment size cannot exceed 6MB. The name cannot include spaces or Polish characters.
parcel's internal protection
Maximum attachment size cannot exceed 6MB. The name cannot include spaces or Polish characters.
Maximum attachment size cannot exceed 6MB. The name cannot include spaces or Polish characters.
content damage
Maximum attachment size cannot exceed 6MB. The name cannot include spaces or Polish characters.
Maximum attachment size cannot exceed 6MB. The name cannot include spaces or Polish characters.
Complaint details
Attachments
If you have evidence associated with the complaint, you can attach it here.
Maximum attachment size cannot exceed 6MB. The name cannot include spaces or Polish characters.
Maximum attachment size cannot exceed 6MB. The name cannot include spaces or Polish characters.